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Maryam Ko Batayn 1000: get ration, medical and relief help in Punjab
The Punjab Government’s free 24/7 helpline 1000 and app for relief requests and complaints: ration, medical emergencies, assistive devices and more.
By Musa Tariq
Published
Last verified
Maryam Ko Batayn (also written Maryam Ko Batain) is the Punjab Government’s relief and complaint system. Call 1000 free, 24 hours a day, or use the official app to ask for help or file a complaint, and track it until it is resolved. It connects you to your district administration and the department concerned.
Step-by-step method, checked on the official source
How to ask for help on 1000
- Call 1000 from any phone, or install the official Maryam Ko Batayn app (links below).
- Explain clearly what you need: the type of help, your CNIC, district and a phone number you answer.
- Wait for verification. The request is assigned to the officer concerned and checked against government records where needed.
- Track it in the app. When help is delivered, officers upload photo or video proof.
Example: Rashid’s father needs a wheelchair after a stroke. Rashid opens the Maryam Ko Batayn app, requests an assistive device with his father’s CNIC and their district, and follows the request until the wheelchair is delivered.
Apps that help with Helpline 1000
Maryam Ko Batayn (1000)
Official app by Punjab Information Technology Board
Register a request or complaint and track it in real time.
Get it onGoogle Play (opens in a new tab)Download on theApp Store (opens in a new tab)
After you apply for Helpline 1000
Waiting time for Helpline 1000
The app says each request has a monitored service timeline, and officers upload photo or video proof when help is delivered. No single waiting time is published, because it depends on the type of help.
Helpline 1000 problems and fixes
| Problem | What to do |
|---|---|
| Your request was closed but you did not get help | Open the request in the app and follow up on 1000 with the request details. |
| Financial help refused | Financial assistance is subject to eligibility criteria. Keep your PSER record up to date, since government records are used for verification. |
Helpline 1000 helplines and contacts
- Helpline (free, 24/7)1000
Other Punjab help lines and services
Many relief decisions use household records, so keep your PSER record up to date. Punjab’s April 2026 motorbike relief was also registered through 1000; see the petrol subsidy guide.
Questions about Helpline 1000
Is calling 1000 free?
Yes. The official app listing says 1000 is a zero-rated short code, available 24/7.
What help can I ask for on 1000?
The official listing names ration support, medical emergencies (medicines, hospital help, dialysis, cancer and heart care), financial assistance subject to eligibility, assistive devices such as wheelchairs and hearing aids, essential items such as warm clothing and blankets, and marriage grants through Bait-ul-Maal.
Where the Helpline 1000 facts come from
- Maryam Ko Batayn (PITB) on Google Play: features and services (checked 27 Oct 2026)
- Maryam Ko Batayn on the App Store (checked 27 Oct 2026)
We read each official page ourselves on the date shown. News reports are used only to find leads and are labelled when we mention them.